Faq - Ride Indoor Cycling

More Information and Frequently Asked Questions

Enjoy the ride!

We take pride in promoting community and riding together. It’s your journey! Do what feels best for you. Instructors are here to guide and help you. There is never judgement…. only fun, hard work, persistence, which leaves you feeling invigorated, happy and healthy.

Give yourself time

Please arrive at least 15 minutes early and check in at the front desk. Let the front desk or instructor know it’s your first ride, and they’ll help you with everything you need.

New to Indoor Cycling or our Studio?

No problem. Every class is designed for all levels from beginning to expert. Our instructors will teach you everything you need to know before the class begins. Our studio is dark and filled with positive-fun vibes which is a great environment to learn the ropes.

Fast feet

We offer complimentary cycling shoes or wear your own running shoes. Our bikes are compatible with SPD cleats. Sneakers are also welcome but the ride is much smoother with clips. If you are wearing your own shoes please make sure they are clean.

Need a shower?

Ride has a shower and towels for those that need to freshen up. There is only one shower so we do ask that you please make it quick.

Sweaty?

We have plenty of towels to dry off your hard-earned sweat!

H2O

We have a water cooler so bring your refillable water bottles. Forget your water bottle? No problem we sell water for a dollar.

What kind of bikes do you have?

We have 20 state of the art Schwinn Carbon Blue Bikes with dual sided SPD pedals. All bikes have metrics which we use to guide your through each class. These metrics include Average Watts, Average RPMs, Maximum Watts and Maximum RPMs, as well as Total Calories burned and much more.

Can't make it to class?

Just cancel your reservation online or on the App or in your profile. If you are not in the classroom at the scheduled start time, it is considered a no-show and we reserve the right to assign your spot to another person on the waitlist. Reservations may be canceled without penalty 6 hours prior to the Ride classes. Failure to cancel prior to 6 hours will result in a loss of class. Those with Unlimited Memberships who cancel within the late cancellation window or do not show up for a scheduled class will be charged for the class or a penalty fee of $15.

On the waitlist?

Please be sure to confirm you spot by clicking on the “Join Class” link above and confirming that you will be in class. If you cannot make it please be sure to “Modify” your reservation and cancel your spot. You can also call or Text 802-279-0845. Because you signed up for the waitlist you have committed to attending if a spot becomes available. If you know cannot make it to the class you are waitlisted for please be sure to cancel your waitlist spot prior to 1 hours before the class time. If you get in off the waitlist and cannot make it please cancel your spot prior to an hour before the class start time to avoid getting charged a class or a cancellation fee. You can cancel in your profile or contact 802-279-0845. This allows us to give the spot to another Rock Star.